Privacy Policy
MontcauLab (hereinafter "we", "us" or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide when using our website montcaulab.com.
1. Data Controller
The data controller is MontcauLab, located at C/ Pedraforca, 35, Sant Fruitós de Bages (08272), Barcelona, Spain. Contact: info@montcaulab.com
2. Data We Collect
We may collect the following personal data when you use our contact form or communicate with us:
- Name and surname
- Email address
- Phone number (if provided)
- Company name (if provided)
- Message content
We also collect anonymous usage data through cookies (see our Cookie Policy).
3. Purpose and Legal Basis
We process your data for the following purposes:
- Responding to enquiries: to reply to messages sent through our contact form (legitimate interest / pre-contractual relationship).
- Sending commercial information: only with your explicit consent.
- Legal compliance: to meet our legal obligations.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Contact enquiries are kept for a maximum of 2 years unless a contractual relationship is established.
5. Data Sharing
We do not sell or share your personal data with third parties, except where required by law or when using trusted service providers (e.g., hosting, email) who process data on our behalf under data processing agreements.
6. Your Rights
Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Data portability
To exercise these rights, contact us at info@montcaulab.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
8. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with a revised date.